Frequently asked questions

The SOONA garden sauna is delivered as a ready to use package. At the site, the sauna only needs to be connected to the mains and the stones added to the heater, after which it is ready for use. If you order your sauna with a wood stove, you will also need to put a detached chimney in place for the transport.

Delivery time varies depending on the model and delivery location, but is usually around 4-8 weeks from order. Delivery times for SOONA outdoor saunas outside Europe are always determined on a case-by-case basis. The exact delivery time will be confirmed on a case-by-case basis together with the customer.

Our saunas are designed to withstand the varying weather conditions of the north. SOONA's courtyard saunas are insulated throughout with 10 cm thick insulating wool. High-quality materials and regular maintenance guarantee a long service life.

In winter, it takes slightly longer to heat the sauna than in warmer seasons. It is therefore a good idea to start heating your wood-fired sauna early enough. An electric heater is a good choice if you value convenience and want your sauna to heat up quickly. In winter, it is a good idea to take care of ventilation and prevent the pipes from freezing if the sauna is equipped with a water system.

The best foundation for an outdoor sauna is a well-bearing and level base, concrete slabs or a pillar foundation. When installing the sauna, make sure that the drainage from the sauna is as designed. We provide instructions for the foundation work.

In addition to the prices of our saunas, a delivery cost based on the location of the object will be added to the offer. The sauna is delivered to the delivery address indicated by the customer, after which the installation at the final location is the responsibility of the customer.

The need for a building permit depends on the location and size of the sauna. In Finland, with the change of the building law on 1.1.2025, the courtyard saunas in our range do not require a building permit at all. In other areas, we recommend that you check with your local building control office.

It is a good idea to dry the sauna after use with the residual heat from the stove. Regular cleaning of the surfaces will also keep the sauna fresh and inviting for a long time. In addition, regular maintenance of the heater according to the heater manufacturer's instructions, regular treatment of the wooden panels on the exterior and interior surfaces and cleaning the roof will increase the longevity of the sauna. We provide detailed maintenance instructions with each sauna.

Yes, all our saunas come with a guarantee that covers materials and manufacturing defects. The warranty for stoves is 2 years and the warranty for sauna frames is 10 years.

Yes, you can order a sauna without a heater and buy it yourself or install it later. However, please take into account the safety distances specified by the heater manufacturer if you install a heater of your own choice.

Our outdoor saunas are designed with pressure ventilation, which ensures a pleasant sauna experience and prevents moisture from accumulating in the structures.

It depends on the model and the heater you choose. An electric sauna needs a connection, but a wood-fired sauna works without electricity. However, lighting and any accessories may also require an electricity connection for a wood-fired sauna.

Yes, the cladding can be painted or treated with, for example, wood oil. For the interior, we recommend only breathable treatment products such as paraffin oil.

Yes, SOONA outdoor saunas are also portable after installation.

You can place an order by contacting us via our website or by email. We will be happy to help choosing the right outdoor sauna for you!